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COVID-19 Update – Statement of Services

Posted on March 20, 2020 by New Pathways. Uncategorized

New Pathways: Covid-19 Response

We would like to assure our clients and communities that, in light of the Government and Public Health guidance around Coronavirus, New Pathways are absolutely committed to providing as full a service as possible, keeping the well-being of our clients, staff and volunteers our top priority.

Client Services we are providing:

Working with our staff:

It has been great to see the camaraderie and commitment of our teams as they transition to home working. To support them in his change, we have initiated daily Teams calls, weekly update bulletins, daily self-care tips and ‘peer buddy’ groups. We have also ensured clinical supervision is available to all. Many of our staff and volunteers have also volunteered their time to use their skills to help the elderly in the local community.


If you need support in any way, please do get in touch with us and we will do our best to help. We have phone bases still operating in four areas, but please be assured we will offer the same support whichever number you ring and wherever in Wales you are based.


Merthyr: 01685 379310                                                    Cardiff: 02920 220390

Newport: 01633 250205                                                   Aberystwyth: 01970 610124

We encourage any stakeholders to get in touch via email: enquiries@newpathways.org.uk 

Something good to come out of this difficult situation is the care and support that people are showing to each other – we are in this together!

Jackie Stamp

CEO, New Pathways