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Answers to some


What will happen if I phone?

Your call will be answered by one of our team.  We will take some details from you to help us assess how best we can help you, and to make sure we are the right agency for you.

I have been raped.  Do I have to report it to the police?

No, it is entirely your decision.  You can self-refer yourself to one of the Sexual Assault Referral Centres (SARC), where you will have access to a forensic medical exam carried out by an experienced and qualified doctor, support from a Crisis Worker who can stay with you throughout the whole process, and the opportunity to talk to the police if you wish to do so.  These services can be accessed 24 hours a day, 7 days a week, including all public holidays. Call us on 01685 379310.

I need help deciding what to do – who can I talk to?

We have specially trained ISVAs (Independent Sexual Violence Advocates) who can help you go through your options.  Whether you choose to go to a SARC or report it to the police or not, our ISVAs can provide support and advocacy, liaise with others on your behalf and keep you updated on any developments.

It happened years ago, can you still help me?

Yes.  We offer one to one counselling with our fully trained counsellors, who will work to help you deal with any negative thoughts and feelings you may have.  You can still make a report to the police if you choose to, our ISVAs are available to talk through your options with you.

Can I bring somebody with me?

Anyone who accompanies you can wait while you are in your appointment.

I’m embarrassed to talk about it, so how will counselling help?

Many people find that counselling helps them to deal with how they are feeling.  Our counsellors have undergone extensive training and experience in discussing the effects of sexual violence with their clients.

Will I always see the same counsellor?

Once you start counselling, your appointments will be with the same counsellor each week.

Where will I have to go for my appointment?

We have 7 locations for our one to one counselling appointments, these are: Merthyr Tydfil, Carmarthen, Swansea, Maesteg, Newtown, Cardiff and Newport. Where you go will depend on which waiting list you are on.  We also offer video and telephone counselling.


If you have any further questions regarding any of the services we offer please don’t hesitate to get in touch by calling 01685 379 310 or email us at enquiries@newpathways.org.uk