Children and Young People who have experienced sexual violence, and their parents or carers, are able to access support from an ISVA (Independent Sexual Violence Advocate). This support is entirely independent from any other agency and is not dependent on criminal justice service involvement. All clients will receive the same level of support, however they choose to proceed.
The role of the ISVA is to provide ongoing emotional and practical support for a client. This may include support with any pending or potential court cases. This support includes liaising with others on your behalf and keeping you regularly updated of any developments. The aim of doing this is to take as much pressure as possible off a client’s shoulders and enable them to concentrate on feeling better.
After referral, an ISVA will contact you within five days. If you prefer to call us prior to this you are welcome to do so.
Our ISVAs are not counsellors. However, they are highly competent and skilled support workers. All of our ISVAs complete specialist training and complete regular professional development. Copies of training certificates are displayed in each of our premises. As such, ISVAs are able to talk to you about your emotional wellbeing, provide you with positive coping strategies and allow you a safe and confidential space where you can talk about how you are feeling. Support is provided either face to face or by telephone (or usually both) and it will be at a level and frequency that is appropriate for your needs.
What happens after the court case or if it does not go to court?
Once any court case has ended, regardless of the outcome, or if the Crown Prosecution Service decides that there is insufficient evidence to proceed to court, clients will be offered the opportunity to speak to one of our dedicated Children’s and Young Person’s Counsellors. For more information about our counselling for children and young people please click here. f you have not been involved with the crown prosecution service your ISVA will talk to you about whether counselling may be beneficial and, if appopriate, will be able to make the referral for you.
For more information, you can contact us by calling 01685 379 310 or email us at email@example.com
Copies of all of our ISVA policies and procedures are available in each of our premises. If you would like to see them please speak to your ISVA or email us on firstname.lastname@example.org.
We value feedback from all of our clients, whatever their age, and throughout the time they are receiving support from us. Even if you decide that you do not want any further support from us, we value your feedback. Please contact us on email@example.com or call us in one of our offices and ask to speak to a manager.
We also encourage our clients to participate in our client focus groups. These are opportunities to help to improve and develop our services for clients in the future. Your ISVA will talk to you about our client groups but if this is something you are particularly interested in please ask us.